Vinicius Junior faced racist abuse during his time in Spain.
Three Valencia fans They were sent to prison earlier this year He was accused of racially abusing the 24-year-old during a Spanish League match at the Mestalla in May 2023.
“It's difficult to be in his position,” coach Ancelotti added.
“It's not easy to bear everything he's going through, including the insults. It's not simple, but he's trying to get better.”
He added: “He is upset by this and apologized (to his colleagues).”
“We have to look forward. We hope he doesn't face suspension.”
Real Madrid will face Deportiva Minera in the first leg of the 32nd round of the Copa del Rey on Monday.